Getting Started
Platform overview, quick starts for admins and end users, onboarding checklist.
18 articles
What is Pirros?A brief overview of what Pirros is, what it does, and who it's built for.
How to Contact SupportHow to contact our support team.
Platform Overview and NavigationA visual walkthrough of the Pirros interface — every page, menu, and tool explained.
Key Concepts: Typical vs Project, Container Model, Pirros IDThe three core ideas you need to understand before using Pirros.
For members
Getting started for members
Getting Started on your own for End-UsersEverything you need to know to get started on Pirros — log in, install the plugin, search, download, and share.
Typical vs Project Details ExplainedWhat "typical" and "project" details mean and how they affect what you can search, download, and use.
How to Use Revit Live Link (And How to Disable It)What Live Link does, when to use it, and how to turn it off if it's not right for your workflow.
How to Remove the Pirros Parameters from Your Revit ModelClean up Pirros-specific parameters when preparing models for delivery or archival.
Understanding Stashes: User vs FirmThe difference between personal stashes and firm-wide stashes — and when to use each.
Request Families from AdministratorsRequest a specific family that isn't in the library yet.
Getting Access to PirrosHow to accept your invite, log in for the first time, and install the plugin.
For Admins
Getting started for Admins
Getting Started on your own for AdminsGet your firm's Pirros account up and running — log in, install the plugin, upload models, and set up your library.
Your Pirros OnboardingWhat to expect during your onboarding process and how to prepare.
Implementation Plan: Existing Typical DetailsThe following implementation plan contains the action items and steps you need to complete in order to successfully implement Pirros.
Implementation Plan: No Existing Standards Detail LibraryThe following implementation plan contains the action items and steps you need to complete in order to successfully implement Pirros.
Account Settings
Account Settings
How to Change Your Notification SettingsControl which emails and alerts you receive from Pirros.
Password Reset Not Working: How to Reset Your AccountTroubleshooting steps when the standard password reset flow doesn't work.
General Account FAQsFrequently asked questions about your Pirros account