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How to Contact Support

How to contact our support team.

Updated over a week ago

We're here to help! If you ever run into an issue or have a question, there are two ways to get in touch with our support team.

Option 1: Email Us

You can reach our support team directly by emailing us at [email protected]. We'll get back to you as soon as possible.

This is a great option for:

  • Questions or issues

  • Sharing screenshots or files that help describe a problem

  • Feature requests or general feedback

Option 2: Chat With Us Inside the Platform

The fastest way to get help is through the orange chat bubble located in the bottom right corner of the Pirros platform. Click on it to start a conversation with our team in real time.

This is a great option for:

  • Quick questions while you're working in the platform

  • Troubleshooting live issues in real time

No matter which option you choose, our team is happy to help!

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