To request a specific detail that does not exist in your firm's Pirros library, submit a detail request. Your admin team reviews it and uploads the detail if available.
How to Submit a Detail Request
Click the Details tab in the top navigation bar.
Click Request Details in the top-right corner.
The Details page showing the top navigation bar with the Request Details button highlighted in the top-right corner.
In the Request Information field, describe the detail you need. Include:
What the detail shows (e.g., "storefront sill condition at grade")
Which project it may come from, if you know
Why you need it (e.g., "Starting a similar condition on the Henderson project and need a reference")
Attach any relevant files -- for example, a reference sketch, a photo of the condition, or a PDF page showing a similar detail.
The detail request form with the Request Information text field and file attachment area.
Click Submit.
What Happens After You Submit
Your admin receives a notification with your request and any attached files.
The admin reviews the request and either:
Uploads the detail and notifies you, or
Responds with guidance (e.g., pointing you to an existing detail you may have missed)
Once uploaded, find the detail by searching the Details page.
FAQ
Q: How specific should my request be?
A: The more specific, the better. Include the condition name, the project it may come from, and why you need it. Vague requests ("I need a wall detail") take longer for admins to process.
Q: Can I attach a sketch or photo to my request?
A: Yes. Use the file attachment area on the request form to upload any supporting files.
Q: How long does it take to get a response?
A: It depends on your admin's availability. The request sends an immediate notification. If it is urgent, reach out to your admin directly as well.
Q: What if the detail I need does not exist anywhere?
A: Your admin may need to create it from scratch or ask you to draft it. Mention in your request note if you believe the detail has never been drawn.
Q: Is there a limit to how many detail requests I can submit?
A: There is no limit. Submit as many requests as you need. Be descriptive in each one to help your admin team process them efficiently.